Privacy Policy

Effective Date: 1 May 2025

This Privacy Policy outlines how Smile Photographics (referred to as "we", "our", or "us") collects, uses, stores and protects personal information provided by you when you engage with our services or interact with our website, lead forms, or advertising platforms.

1. What Information We Collect

We may collect the following personal information when you:
Submit an enquiry or booking form
Interact with our Facebook, Instagram or other online ads
Communicate with us via email, phone or social media

Types of information collected may include:
Full name
Email address
Phone number
Business name or role (optional)
Type of photography service requested
Location or preferred booking details

2. How We Use Your Information

Your information is collected for the purpose of:
Responding to enquiries or booking requests
Providing our photography services
Managing client relationships and communications
Sending important updates or confirmations
Marketing our services (with your consent)
Internal administrative or analytical purposes

3. How We Store and Protect Your Information

We take reasonable steps to securely store personal information in both electronic and physical formats. Access is restricted to authorised personnel only. We use reputable third-party platforms (such as Meta, Google and email software providers) that comply with relevant data protection standards.

4. Sharing of Information

We do not sell, rent or trade your personal information. Your details may be shared with trusted service providers solely for operational purposes, such as managing enquiries or scheduling bookings, under confidentiality agreements.

5. Your Rights

You have the right to:
Access and request a copy of your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications at any time

To make any of the above requests, please contact us at:
📧 melissa@smilephotographics.com.au

6. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to help us understand website traffic and improve your experience. These tools do not collect personally identifiable information unless explicitly provided.

7. Policy Updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the effective date noted above.

Contact Us
If you have any questions or concerns regarding this policy or how your information is handled, please get in touch:

Smile Photographics
📧 Email: melissa@smilephotographics.com.au
📍 Location: Brisbane, QLD, Australia